Monday 5/18/2026
Subject: Notice: FWA Website Outage Resolved
Dear Valued Customers,
We recently experienced an issue with our payment processor that
affected all orders placed over the weekend on our website.
Unfortunately, if your order was placed Saturday May 16, 2026 after
12:00pm through Monday May 18, 2026, 7:30am, these orders were all
impacted and the payment was not successfully processed.
Because we do not store full credit card information, we are unable to
reprocess the transaction on your behalf. To complete your purchase,
we kindly ask that you place your order again through our website at
your convenience.
We apologize for the inconvenience and appreciate your
understanding. If you have any questions or need assistance placing
your order, please contact us and we will be happy to help.
Thank you for your patience and understanding.
Sincerely,
Fox Waterway Agency
Our website is now fully operational, and you can
resume placing your sticker orders as usual.
